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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

William Dahm

September 7, 2023

5  out of  5 rating by William Dahm
"Always awesome service and results."

Jaileen Oquendo

August 30, 2023

5  out of  5 rating by Jaileen Oquendo
"I recently experienced being misplaced due to a castrophic incident that occurred in Newark, Nj. As I was getting relocated I was asked if I had renters insurance & I had no idea I needed that in those kinds of situations. Moving forward I am thankfully settled in, I reached out to Tim Brian’s office & was blessed to have Esmi Nazario as my agent. She informed me on why I needed renter’s insurance & how it worked. I will now be prepared God forbid something like this happens again thanks to agent Nazario!"

Amanda R. Au

August 16, 2023

5  out of  5 rating by Amanda R. Au
"I came to State Farm from a not ideal insurance situation. From day 1 I have worked with Karen, she has ALWAYS been so patient and kind to me. I know I am in good hands with her!"

Lucas Wolk

August 15, 2023

5  out of  5 rating by Lucas Wolk
"Very friendly and easy to work with. Karen ended up saving us close to $600 a year on car insurance with the same policy as our other company, and over $250 a year on homeowners insurance with better coverage than we previously had. Definitely worth a call to check your rates!"

bill walter

June 14, 2023

5  out of  5 rating by bill walter
"I do get my car insurance here."

Lisa Williams

May 23, 2023

5  out of  5 rating by Lisa Williams
"Esme and Tim were amazing to work with me, saved me $200/month with excellent coverage. I’ll be eternally grateful- don’t hesitate to call, inquire."


May 12, 2023

5  out of  5 rating by Kore
"Great people, great customer service. Tim himself has reached out to me on several occasions to make sure everything was in proper order, etc. I would definitely recommend this office and State Farm."

Leslie Morris

February 10, 2023

5  out of  5 rating by Leslie Morris
"I have been working with Esmi at this office for several years now, and she has been nothing but the best. She always follows up with us to make sure our family is well taken care of, and that all of our needs are met."

Caroline Helfrich

February 3, 2023

5  out of  5 rating by Caroline Helfrich
"Karen was super helpful with setting up a policy! Very energetic and friendly, highly recommend!"

Gene Gross

February 1, 2023

5  out of  5 rating by Gene Gross
"Karen was great , and caring nice."

Miguelangel Cosme

January 29, 2023

5  out of  5 rating by Miguelangel Cosme
"Esmi has been helping me with all my insurance needs for many years. Great service Great office"

Teresa Morris

January 25, 2023

5  out of  5 rating by Teresa Morris
"Esmi is always so helpful and pleasant. Any time I have questions about my policy, she is very knowledgeable."

Angel Merced

January 25, 2023

5  out of  5 rating by Angel Merced
"This is the best state farm office in the Lehigh Valley. The service is top quality from Tim Brion and the office manager Esmeralda Nazario is amazing always so helpful and easy to work with. Thanks again for all of your assistance!"

Jane Carlin

December 27, 2022

5  out of  5 rating by Jane Carlin
"We have worked with Karen Frank and she has been very helpful to my grandson who is a new driver. Great customer service!"

Roger Dwyer

December 22, 2022

5  out of  5 rating by Roger Dwyer
"Such a professional office...Esmeralda was such a great help. I will definitely recommend your office to my family and friends. Thanks Esmeralda..."

Gina Mroczkowski

December 22, 2022

5  out of  5 rating by Gina Mroczkowski
"This office is so professional. Esmeralda made it so easy to understand what I needed. She is such a great listener. Keep up the good work..."

matthew mendez

December 22, 2022

5  out of  5 rating by matthew mendez
"The environment and work office is amazing staff is very helpful. Esmeralda explains everything into detail and help understand each policy"

George O

December 22, 2022

5  out of  5 rating by George O
"Working with your office has been a great experience.Esmeralda was very helpful in answering all my questions and concerns."

Michelle Vandenberg

December 21, 2022

5  out of  5 rating by Michelle Vandenberg
"Always such, great, professional and friendly service from Karen!"

Blake Michaels

December 19, 2022

5  out of  5 rating by Blake Michaels
"Karen F. is fantastic at Tim Brion State Farm. She quickly provided what I needed and took time to be sure everything was correct!"

Marelyn Diaz

December 16, 2022

5  out of  5 rating by Marelyn Diaz
"Staff is very professional...I have been a client for several years and will continue, Esmeralda is very professional, understanding and always listens, she is a true leader. Thanks for the great service..."

Chelsea Goble

December 15, 2022

5  out of  5 rating by Chelsea Goble
"I am happy to say that I have never had any issues with State Farm and I love the Tim Brion office! About a year ago I had the unfortunate experience of getting a flat tire while driving and when I called SF for assistance, it was a smooth and easy process. The tow truck driver was there in no time and within a few short hours I was able to put it all behind me. Thank you State Farm!"

Valeria M

December 14, 2022

5  out of  5 rating by Valeria M
"Terrific team members who offer great customer service! They make sure to answer any questions you may have on any of your Auto, Homeowners or Life policies!"

Kathy Borner

November 17, 2022

5  out of  5 rating by Kathy Borner
"I've been with State Farm since 1981, Today I stopped in and met with ESME she was delightful and knew exactly what I needed. I left feeling great as always. ESME is a asset to State Farm."

Judith Zarzeka

November 9, 2022

5  out of  5 rating by Judith Zarzeka
"I have Had state farm insurance through Tim Brion for years. He and his team offer excellent customer service!"