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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Teague Smith

Teague Smith

September 5, 2024

5  out of  5
rating by Teague Smith
"Karen and Tim are both great and have been very helpful in setting up various plans. Can't recommend them enough."
We responded:
"Thank you, Teague! I appreciate the fact that you took time out of your schedule to share about your experiences with our team! Thank you for allowing our office to help you with your insurance needs!"
Profile photo of Angie Espinal

Angie Espinal

September 5, 2024

5  out of  5
rating by Angie Espinal
"I have always been a fan of State Farm, but being with Tim Brion and his office staff makes it all worthwhile. I usually talk with Esmeralda just because when I call she picks up, and I get the very best service. However, I have been helped by the complete office staff and everyone is super helpful and friendly. Extremely satisfied with this top-notch office/staff. Keep it up guys!"
We responded:
"Wow! Angie, that is amazing! Thank you so much for taking time to share your thoughts about our team. We love having you and your family as clients, and appreciate your kind words!"
Profile photo of Bill Jahn

Bill Jahn

September 3, 2024

5  out of  5
rating by Bill Jahn
"We needed to insure a new vehicle. Stephanie and the team did an outstanding job. Fast and thoughtful."
We responded:
"Thank you, Bill! We are so honored to have you as our customer! You have always been absolutely wonderful to work with. I appreciate you taking the time to give Stephanie and our office an amazing review! "
Profile photo of Jovon Barnes

Jovon Barnes

September 3, 2024

5  out of  5
rating by Jovon Barnes
"Karen is outstanding! Very personable, helpful, and informative—she let me know about a number of services I had no idea existed. Incredibly thankful for her!"
We responded:
"Jovon, thank you for taking the time to share about your experiences with Karen and our office. We are incredibly thankful for you."
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X Olivo

September 2, 2024

5  out of  5
rating by X Olivo
"My experience with Esmi was delightful will recommend her services."
We responded:
"Esmi is awesome and we are happy to hear that you feel the same! Thank you for sharing!"
Profile photo of Andrew Diaz

Andrew Diaz

September 2, 2024

5  out of  5
rating by Andrew Diaz
"Esmi is so professional. She answered all my questions. I will definitely recommend this office."
We responded:
"Andrew, thank you for taking time out of your day to share about your recent experience with our office and Esmi. We are happy to hear about your positive interactions! We welcome your referrals! "
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J Patterson

September 1, 2024

5  out of  5
rating by J Patterson
"Your Agency Is This Industry’s Ultimate Leader In Professional Guidance and Customer Service!!!"
We responded:
"Wow! Thank you so much! That means a lot to us, and we appreciate you sharing your thoughts about our team!"
Profile photo of Melvin Steinbook

Melvin Steinbook

August 29, 2024

5  out of  5
rating by Melvin Steinbook
"I HAVE BEEN EXTREMELY FORTUNATE TO HAVE HAD ESMI ASSIST ME OVER THE LAST 15 YEARS WITH ALL MY INSURANCE NEEDS AT THE BRION INSURANCE AGENCY. HER KNOWLEDGE, PATIENCE, PUNCTUALITY AND HUMOR HAVE MADE IT A PLEASURE."
We responded:
"Thank you, Dr. Steinbook! You have always been amazing to work with. Your professionalism, support of our team, and great sense of humor has always been greatly appreciated! Thank you so much for allowing our office to help you with your insurance needs."
Profile photo of Denise

Denise

August 27, 2024

5  out of  5
rating by Denise
"Very professional. Also friendly. Took the time to go over all my policies. Answering all my questions. Very happy with my service with State Farm."
We responded:
"Denise, thank you so much for the review and for allowing our team to help you with your insurance needs. "
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danielle arties

August 24, 2024

5  out of  5
rating by danielle arties
"Thanh Nguyen Was super helpful and did a great job providing and presenting me with a quote that was superior to a company that I had been with for over twenty years"
We responded:
"Danielle, thank you for taking the time to share about your experience in switching to our office. Making a change after 20 years is no easy task. I am happy to hear that Thanh was able to assist you with your transition. Welcome to our agency and State Farm!"
Profile photo of Maya K Brooks

Maya K Brooks

August 20, 2024

5  out of  5
rating by Maya K Brooks
"I highly recommend this service! Specifically, Thahn Nguyen was incredible helpful and available for everything I needed."
We responded:
"Thank you, Maya! We so appreciate you sharing about your experience with our office. It sounds like Thanh was able to take care of all of your insurance needs!"
Profile photo of Luis Rodriguez

Luis Rodriguez

August 20, 2024

5  out of  5
rating by Luis Rodriguez
"Karen was fantastic in assisting me"
We responded:
"Thank you, Luis!!! I am glad to hear that you are happy with your Experian our office!"
Profile photo of Debbie Vasquez

Debbie Vasquez

August 15, 2024

5  out of  5
rating by Debbie Vasquez
"Karen was so nice and helpful!"
We responded:
"Thank you, Debbie! I am so happy that you took the time to share about your recent experience. Karen is amazing!"
Profile photo of John Pham

John Pham

August 15, 2024

5  out of  5
rating by John Pham
"Recently just setup multiple insurance policies with Agent Thanh-Thanh and had a great experience. She was quite professional and very knowledgeable when answering my many questions and concerns. I look forward to setting up a few more policies as I transition over more of my insurance policies. Also I got much better rates and deals swapping over from Progressive."
We responded:
"Thank you, John! Thanh Thanh is an amazing member of our team and we are so happy to have helped you with your insurance needs. Thank you for allowing us to serve you and for sharing about your experience."
Profile photo of Amaris Rodriguez

Amaris Rodriguez

August 15, 2024

5  out of  5
rating by Amaris Rodriguez
"I had Geico for about 2 years and decided to get a quote at State Farm. I had Thanh Thanh Nguyen helping me and she was wonderful and made the transition feel effortless! I now pay less monthly and have a better plan compared to when I was at Geico. Glad I made the switch!"
We responded:
"Amaris, thank you so much for allowing our office to help you with your insurance needs! I am so happy to hear about your positive experience with Thanh Thanh. She is awesome! "
Profile photo of Fanhui Kong

Fanhui Kong

July 17, 2024

5  out of  5
rating by Fanhui Kong
"Mrs. Karen Frank is very professional!!"
We responded:
"Thank you so much for sharing about your experiences! I am so happy that Karen was able to take care of your insurance needs."
Profile photo of Anthony Figueroa

Anthony Figueroa

July 10, 2024

5  out of  5
rating by Anthony Figueroa
"That was very delightful and easy-going to work with Esmeralda Nazario. Very knowledgeable."
We responded:
"Thank you, Anthony! We appreciate your kind words and entrusting our office to help you with your insurance needs!!"
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Jackie Conroy

June 23, 2024

5  out of  5
rating by Jackie Conroy
"I highly recommend Tim Brion's office. The whole team is extremely helpful and knowledgeable!"
We responded:
"Thank you, Jackie! We love when our customers share their thoughts about our team! I appreciate you taking the time to let us know how we did! "
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Michael Dudczak

May 17, 2024

5  out of  5
rating by Michael Dudczak
"Karen was extremely helpful and very friendly!"
We responded:
"Thank you, Michael for sharing about your experience and welcome to our State Farm family! We all look forward to working with you!!"
Profile photo of Atifa Zaheer

Atifa Zaheer

May 15, 2024

5  out of  5
rating by Atifa Zaheer
"My experience with the customer service was great, especially with the agent Karen Frank her response time was so quick and she was very helpful with getting a new quote from Statefarm she explained everything in detail."
We responded:
"Atifa, thank you for taking the time to share your experiences! I am so happy to hear that we were able to assist you with your insurance needs and we look forward to working with you into the future. "
Profile photo of Jack Randazzo

Jack Randazzo

April 24, 2024

5  out of  5
rating by Jack Randazzo
"Karen was great I immediately fell in love with her thank you for helping me today not all Karen’s are Karen’s"
We responded:
"Thank you, Jack! This “Karen” in our office is one of a kind! We are so happy that you joined our State Farm Agency and that you enjoyed working with Karen in our office!"
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Kelly Muschlitz

April 24, 2024

5  out of  5
rating by Kelly Muschlitz
"Excellent customer service and care. Highly recommend talking to them about coverage!"
We responded:
"Kelly it was awesome to see you again, and THANK YOU so much for allowing our office to assist you with your auto and homeowner’s insurance needs."
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Billy Caytuero

April 4, 2024

5  out of  5
rating by Billy Caytuero
"La atencion , esplicacion es muy buena yo recomiendo...."
We responded:
"Billy - gracias para la oportunidad de servirle y por su apoyo de nuestra agencia! Bienvenidos (otra vez) a la familia State Farm!"
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rodx_1

February 20, 2024

5  out of  5
rating by rodx_1
"Was nice and fast I appreciate the service Esmi was very amazing too!"
We responded:
"Thank you so much!! We are so happy that you are part of our State Farm family!! "
Profile photo of Michael Stauffer

Michael Stauffer

January 17, 2024

5  out of  5
rating by Michael Stauffer
"I have been a customer of Tim Brion and State Farm for over 25 years. Tim and his ENTIRE team are always helpful and available for any issues or questions. Tim will recommend the best and most appropriate insurance products for your family. We are very very satisfied customers and recommend Tim with five stars."
We responded:
"Thank you so much for sharing your experience and thoughts about our office. Thank you also for the wonderful message that you left us the other day. We are so grateful for customers like you and your family. The fact that you took the time to share your feelings about working with our State Farm agency means the absolute world to me and my team. "