State Farm® Insurance Agent Tim Brion
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kyanh Le
October 14, 2024
5
out of
5
rating by Kyanh Le
"I’m a new customer to State Farm. Had to set up auto and home insurance. Got in contact with Karen. And she was amazing! Very knowledgeable and professional. She even share some personal stories to help me understand everything. And made the whole set up easy and smooth. Again thank you!"
We responded:
"Thank you so much for taking the time to share about your recent experience with our office and how helpful Karen was during your call. Happy to hear that she was able to get you all set up!"
Elissa Hansen
October 7, 2024
5
out of
5
rating by Elissa Hansen
"I emailed Karen for some paperwork for my business and had it completed within minutes! She was amazing. Tim Brion's staff is always professional and speedy!"
We responded:
"Thank you, Elissa! We appreciate that you took the time out of your day to share about your most recent experience with our office. Thank you for your kind words!"
Gregory Ratliff
October 6, 2024
5
out of
5
rating by Gregory Ratliff
"Karen is very helpful, always on point. Every time I call she jump. on the job"
We responded:
"So happy to hear about your experience with Karen in our office! Thank you for taking time to share. We appreciate you Greg!"
James Murtha
September 26, 2024
5
out of
5
rating by James Murtha
"Took the time to walk us through all of our home and auto options and offered improved coverage and significant savings over our previous insurer. Highly recomend!"
We responded:
"Thank you, James! I greatly appreciate the fact that you took time out of your day to share about your experience. Happy to have you join our State Farm family!"
Jennifer Murtha
September 26, 2024
5
out of
5
rating by Jennifer Murtha
"Karen Frank is spectacular! She took what I feared was going to be a daunting and long process and made it simple and easy. She was always available and answered all my questions throughout the process. Highly recommend!"
We responded:
"Jennifer, welcome to our State Farm Agency!! Thank you for the opportunity to assist you with your insurance needs. We are so happy to hear about your recent experience with Karen - thank you so much for sharing!"
trish burt
September 25, 2024
5
out of
5
rating by trish burt
"Tim Brion and staff (especially Esmi, just love her) has been our agent for over 12 years here in Pennsylvania. They are amazing and since we are lifelong State Farm clients would never change. Through coverages with our businesses as well as cars and properties, we have never had a bad experience. We will miss them dearly. As we go into semi-retirement and moving south, we now have another agent and as always that has been a wonderful experience."
We responded:
"Thank you, Patricia! We have loved being your State Farm Agency for the past 12 years. You both have been amazing to work with and we are going to miss you. We wish you the best on the next chapter and please know that our door is always open. If you ever need anything at all please don’t hesitate to reach out. Thank for your kind words about Esmi! She is truly amazing and it is always nice when costumers share their feelings!"
Willie Burns
September 25, 2024
5
out of
5
rating by Willie Burns
"Karen was exceptional! She is the definition of a great insurance agent! Her attention to detail and her resilience locked me in as a customer! She saved me money on my monthly bill! We need more agents like Karen! Thank you again!"
Matthew Kuplack
September 23, 2024
5
out of
5
rating by Matthew Kuplack
"I called Karen from a dealership while buying a new car. I had never spoken to her office before. She was wonderful, helpful, happy and kind. She set me up with new insurance over the phone in one quick phone call and sent me my documents immediately. The fact that the price of the policy was super cheap was the icing on the cake. Well done, Karen! Much appreciated 👏"
We responded:
"Thank you, Matthew! So happy that you reached out to our office for your insurance needs and that Karen was able to make everything easy for you. We appreciate you taking the time to share about your experience."
Thomas C
September 21, 2024
5
out of
5
rating by Thomas C
"Needed home insurance -Karen- helped make the process very easy."
We responded:
"Thomas, we appreciate the opportunity to help you with your homeowners insurance. Karen always makes the process easy and efficient. Thank you!"
Eric Walter
September 16, 2024
5
out of
5
rating by Eric Walter
"Stephanie from Tim Brion’s office in Bethlehem is great. Very helpful, informative and generous. She is great with following up on thinks and being responsive."
We responded:
"Thank you, Eric! So thankful that you took time to share about Stephanie! She is amazing and happy to hear that you think so too!"
Fredo Fox
September 13, 2024
5
out of
5
rating by Fredo Fox
"Esmi is great 👍 glad she is my representative."
We responded:
"Thank you, Fredo! We’re glad to hear that your experience was awesome and we’re thankful to have you as a customer."
Mary
September 13, 2024
5
out of
5
rating by Mary
"I have been with Tim Brion Statefarm for about 10 years, and they never disappoint. Tim is so lovely, Esmi is the actual best, and Thanh as their new hire is an unbeatable team."
We responded:
"Thank you, Mary! We are so grateful to be able to work with you. Thank you so much for allowing us to help you with your insurance needs for the past 10 years and for taking the time to share about your experiences!"
Colleen Macasevich
September 12, 2024
5
out of
5
rating by Colleen Macasevich
"Tim and his team have provided vehicle and home coverage to me for over 15 years. I appreciate their proactive approach in contacting me to update me on changes to general policies. Additionally, when I've needed to contact them to update my policies, they are responsive, and the changes are made accurately. When I've needed to place a claim, it was done with ease. Additionally, Tim and team are knowledgeable, prices are reasonable, and I would not look to go anywhere else."
We responded:
"Thank you so much, Colleen. We are blessed to have you as a client. We are extremely grateful for your kind words about our team. You have always been amazing to work with and we are so happy that you are part of our State Farm - Brion Ins Agency family."
Yarishka Diaz
September 12, 2024
5
out of
5
rating by Yarishka Diaz
"Recently I was shopping around for home insurance and the Agent Thanh-Thanh was extremely helpful and through. Thank you!!"
We responded:
"Yarishka, thank you for taking time to share your experience with our office and Thanh-Thanh. We are thrilled to have you join our State Farm & Brion Ins Agency family!"
Giovanna Cardenas
September 10, 2024
5
out of
5
rating by Giovanna Cardenas
"Esmeralda was very professional, amazing and super helpful. Highly recommend her service!"
We responded:
"Giovanna, thank you for your review and the kind words about Esmeralda! She is amazing to work with and we are glad that you feel that way too. "
Dan Behrig
September 6, 2024
5
out of
5
rating by Dan Behrig
"I was recently shopping for new auto and homeowners insurance, and had the absolute pleasure of dealing with Thanh Thanh to get pricing information. She was quick, attentive, and communicative. 10/10 would recommend, especially dealing with Thanh Thanh. She is stunning and brave."
We responded:
"Dan, thank you for your amazing review! We greatly appreciate your kind words about Thanh Thanh. She is an awesome member of our team!"
Teague Smith
September 5, 2024
5
out of
5
rating by Teague Smith
"Karen and Tim are both great and have been very helpful in setting up various plans. Can't recommend them enough."
We responded:
"Thank you, Teague! I appreciate the fact that you took time out of your schedule to share about your experiences with our team! Thank you for allowing our office to help you with your insurance needs!"
Angie Espinal
September 5, 2024
5
out of
5
rating by Angie Espinal
"I have always been a fan of State Farm, but being with Tim Brion and his office staff makes it all worthwhile. I usually talk with Esmeralda just because when I call she picks up, and I get the very best service. However, I have been helped by the complete office staff and everyone is super helpful and friendly. Extremely satisfied with this top-notch office/staff. Keep it up guys!"
We responded:
"Wow! Angie, that is amazing! Thank you so much for taking time to share your thoughts about our team. We love having you and your family as clients, and appreciate your kind words!"
Bill Jahn
September 3, 2024
5
out of
5
rating by Bill Jahn
"We needed to insure a new vehicle. Stephanie and the team did an outstanding job. Fast and thoughtful."
We responded:
"Thank you, Bill! We are so honored to have you as our customer! You have always been absolutely wonderful to work with. I appreciate you taking the time to give Stephanie and our office an amazing review! "
Jovon Barnes
September 3, 2024
5
out of
5
rating by Jovon Barnes
"Karen is outstanding! Very personable, helpful, and informative—she let me know about a number of services I had no idea existed. Incredibly thankful for her!"
We responded:
"Jovon, thank you for taking the time to share about your experiences with Karen and our office. We are incredibly thankful for you."
X Olivo
September 2, 2024
5
out of
5
rating by X Olivo
"My experience with Esmi was delightful will recommend her services."
We responded:
"Esmi is awesome and we are happy to hear that you feel the same! Thank you for sharing!"
Andrew Diaz
September 2, 2024
5
out of
5
rating by Andrew Diaz
"Esmi is so professional. She answered all my questions. I will definitely recommend this office."
We responded:
"Andrew, thank you for taking time out of your day to share about your recent experience with our office and Esmi. We are happy to hear about your positive interactions! We welcome your referrals! "
J Patterson
September 1, 2024
5
out of
5
rating by J Patterson
"Your Agency Is This Industry’s Ultimate Leader In Professional Guidance and Customer Service!!!"
We responded:
"Wow! Thank you so much! That means a lot to us, and we appreciate you sharing your thoughts about our team!"
Melvin Steinbook
August 29, 2024
5
out of
5
rating by Melvin Steinbook
"I HAVE BEEN EXTREMELY FORTUNATE TO HAVE HAD ESMI ASSIST ME OVER THE LAST 15 YEARS WITH ALL MY INSURANCE NEEDS AT THE BRION INSURANCE AGENCY. HER KNOWLEDGE, PATIENCE, PUNCTUALITY AND HUMOR HAVE MADE IT A PLEASURE."
We responded:
"Thank you, Dr. Steinbook! You have always been amazing to work with. Your professionalism, support of our team, and great sense of humor has always been greatly appreciated! Thank you so much for allowing our office to help you with your insurance needs."
Denise
August 27, 2024
5
out of
5
rating by Denise
"Very professional. Also friendly. Took the time to go over all my policies. Answering all my questions. Very happy with my service with State Farm."
We responded:
"Denise, thank you so much for the review and for allowing our team to help you with your insurance needs. "