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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Helen Manigly

March 26, 2025

5  out of  5
rating by Helen Manigly
"Working with Stephanie at Tim Brion's office is a wonderful experience. Not only is she a great listener, she is dedicated to helping you. Tim Brion is also a wonderful person. Both members are professional, personable, and exceptional. I'm glad that I am in great hands with them!"
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TylerK2121

March 20, 2025

5  out of  5
rating by TylerK2121
"I worked Thanh Nguyen to become a new State Farm customer, and I had a great experience doing so! All my questions were answered in a timely fashion, and the entire process was very simple. Thank you for your help!"
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felicia phoenix

March 14, 2025

5  out of  5
rating by felicia phoenix
"I found the technical parts of this process confusing and frustrating but I found the staff very patient and very helpful. I appreciate and thank them very much."
We responded:
"Thank you, Felicia for sharing this with us. I appreciate hearing that some parts of the process were a little challenging, and I will personally reach out to get a better idea on how we can improve that part of our business. Thank you for complimenting our team. We are blessed with a very talented group to work with. "
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Shea Lewis

March 7, 2025

5  out of  5
rating by Shea Lewis
"It was a pleasure having Stephanie help review and service my policy. She was very helpful and patient with my requests for comparing quotes for various changes, so that I could decide what coverages were best for me at the best rate. Many thanks!"
We responded:
"Thank you, Shea! Stephanie is amazing and we are so happy to hear that she was able to assist you with your requests. Thank you so much for taking the time to share about your interactions with Stephanie and our office!"
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Samuel Acosta

March 5, 2025

5  out of  5
rating by Samuel Acosta
"Excellent customer service"
We responded:
"Thank you, Samuel! We are glad that you enjoyed your experience with our office."
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Nathan Ung

March 5, 2025

5  out of  5
rating by Nathan Ung
"Stephanie helped me with getting my policy started up. I was in the process of purchasing a car and insurance for the first time. She answered all my questions! She also went above and beyond to help me understand the process and my insurance policy. Stephanie made everything easy to understand and was very patient with me. Thanks again"
We responded:
"Nathan, thank you for taking the time to share about your recent experience with Stephanie and thank you allowing us to help you with your insurance needs. "
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Anita Zimmerman

March 5, 2025

5  out of  5
rating by Anita Zimmerman
"Stephanie always answers all my questions when I give the office a call. Great customer service! Thank you Stephanie."
We responded:
"Thank you, Anita! Stephanie is an amazing team member and we’re glad that you think so too. Thank you for sharing about your recent experience."
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Justin Torok

March 4, 2025

5  out of  5
rating by Justin Torok
"Thanh Nguyen was extremely helpful and she was so sweet! She helped me save a lot on my auto and homeowners insurance switching to State Farm!"
We responded:
"Justin, thank you so much for allowing our office to help you with your auto and home insurance! Thanh is great and we are so happy that you were able to work with her and that she was able to help you save! "
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Michelle Greis

March 4, 2025

5  out of  5
rating by Michelle Greis
"Thanh was excellent! She made the process so easy and gave me excellent prices."
We responded:
"Thank you, Michelle! We think Thanh is amazing and we’re glad that you had the opportunity to work with her. Thank you for allowing our office to help you with your insurance needs!"
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Dolly Smith

February 28, 2025

5  out of  5
rating by Dolly Smith
"My questions were answered with caring concern"
We responded:
"Thank you, Dolly! I am glad to hear that you were well taken care of. "
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John Bright

February 27, 2025

5  out of  5
rating by John Bright
"The customer service is absolutely top notch. You always talk to a friendly person, never an automated system."
We responded:
"Thank you, John. I am so happy that you enjoyed your recent experience with our office. I appreciate that you took the time to share."
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Rita Fischer

February 19, 2025

5  out of  5
rating by Rita Fischer
"I had the pleasure of working with Esmi and Stephanie to set up my new home and auto insurance. They were very knowledgeable and explained each detail making sure that I had a clear understanding. They went out of their way to take the stress out of choosing The best plans were appropriate for my family. Thank you so very much!"
We responded:
"Rita, thank you so much for sharing about your experience! We are so appreciative that you have selected our office and grateful for the opportunity to help protect you and your family!"
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Devareaux Cruz

February 17, 2025

5  out of  5
rating by Devareaux Cruz
"Amazing customer service. Thanh was great to work with! Highly recommended!"
We responded:
"Thank you, Devareaux!! We appreciate you and your kind words about Thanh! "
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Shannon Corpora

February 5, 2025

5  out of  5
rating by Shannon Corpora
"Thanh was very kind and helpful in getting my State Farm insurance all set up in Pennsylvania! Very quick responses and very pleasant to work with. :)"
We responded:
"Thank you, Shannon! We are so happy that we had the opportunity to work with you on your relocation to Pennsylvania. Thank you for sharing No such kind words about your experience and Thanh in our office!"
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karen arianna

January 30, 2025

5  out of  5
rating by karen arianna
"Thanh was extremely helpful today! I was assisted with switching insurances and Thanh made the process easy and quick. Thank you!!"
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Donna Holmes

January 23, 2025

5  out of  5
rating by Donna Holmes
"It was a pleasure dealing with State Farm during my hectic time of purchasing a home. Thanh was very informative. I would totally recommend them to my friends and family"
We responded:
"Thank you, Donna! I know that the home buying process can be a bit stressful, so I am happy to hear that Thanh was able to help. We are so thankful that you have selected agency to assist you with our home and auto insurance needs."
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Karen Wollman

January 15, 2025

5  out of  5
rating by Karen Wollman
"Stephanie Gonzalez assisted me with entering the mileage on our two vehicles in order to get my discount. She listened to my problems trying to use the State Farm app and scanning codes. I am not that computer savvy, and I asked her if there was another way to submit the mileage and she immediately entered the information for me. What a wonderful relief and am very grateful. Thanks, Stephanie"
We responded:
"Karen, thank you so much for taking the time to share about your experience with our office. Stephanie is awesome and I am glad you had the chance to work with her. Thank you so much for being our customer! "
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DEBRA O'TOOLE

January 15, 2025

5  out of  5
rating by DEBRA O'TOOLE
"I absolutely love Tim Brion and his office staff. The personal connection I have with my insurance agent is priceless! I would never go back to big insurance agents where your nothing but a number. I highly recommend and you won’t be sorry! 5 stars!"
We responded:
"Thank you, Debra! We love working with you and having you as our customer. Thank you so much for taking the time to share your review and for allowing our office to help you with your insurance needs."
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Joe Grispo

January 9, 2025

5  out of  5
rating by Joe Grispo
"Tim and the rest of the Statefarm team are very easy to work with and willing to work with you on whatever problems you have and have been a pleasure to work with."
We responded:
"Thank you, Joe! We sincerely appreciate that you took the time out of your day to share this! Thank you for allowing us to help you with your insurance needs!"
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Danny M

December 23, 2024

5  out of  5
rating by Danny M
"Very great service , always provide the best prices & discounts available for your policy . Thank you so much for being a good agency!"
We responded:
"Thank you, Danny! We appreciate the fact that you picked our agency to help you with your insurance needs!!"
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Laura Bugyi

December 20, 2024

5  out of  5
rating by Laura Bugyi
"Great insurance company! Have had same State Farm office for the last 10 years or so and they have always been great to work with very helpful and super friendly."
We responded:
"You have been a customer for a very long time and we are so grateful for you! Thank you, Laura for allowing our office to help protect you and your family for all of these years!"
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Marisa Lopez Rodriguez

December 20, 2024

5  out of  5
rating by Marisa Lopez Rodriguez
"Esmeralda Nazario is always so helpful and quick to respond."
We responded:
"Thank you, Marisa! We are so grateful that you have chosen our office for all of your insurance needs! Thank you for your kind words about Esmi!!"
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Mary Lou Wilson

December 18, 2024

5  out of  5
rating by Mary Lou Wilson
"I recently switched to State Farm for my Auto and Renters policies. In October, I made the 6 month payment of $1049.50 for the Auto policy. November 21, I made a payment for an endorsement of $49.83 . To my surprise, I received a check for $903.30 stating it was return payment from the termination of the auto policy. I never received a Notice of Cancellation. Stepanie Gonzalez has been working wirh me to get the policy reinstated and have that check reapplied Stephanie has worked with the Underwriter and billing department. They tell her they are working on it and have escalated it. The advised they did a Stop pay and reapply. Stepanie has been great at following up and communicating with me. Today, Underwriting advised that I deposit the check and make a payment because it was going to take an additional 30 days to process. I certainly hope that resolves the issue. Stepanie has great customer service skills and has been working dilligently to get this resolved. However, it seems like the Back Office has some issues. Please let Stephanie know how much I appreciate her help."
We responded:
"Thank you, Mary for sharing about your recent experiences. I think your words help describe just how helpful an agent can be in assisting with difficult situations. I am so happy that Stephanie was able to help resolve your issue. We shared your story at our annual holiday lunch. We are very proud of Stephanie and thankful that you decided to join our little State Farm family! Thank you!"
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Julio Gallegos

December 11, 2024

5  out of  5
rating by Julio Gallegos
"Had the absolute pleasure of being helped by Thanh N.! She was so helpful and patient and made getting life insurance feel so easy. I felt scared to do something like that for the future but Thanh and the others at Tim Brion made it a lot easier than I thought it'd be. Thank you guys!"
We responded:
"Thank you, Julio!!! We are so happy to have helped you with your life insurance planning and protecting your future. "
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Nicole Gatto

December 11, 2024

5  out of  5
rating by Nicole Gatto
"I recently had the pleasure of working with Thanh to set up my home and auto insurance. She made the entire process seamless and stress-free. Thanh was incredibly knowledgeable, taking the time to explain every detail and answer all of my questions with patience and clarity. She worked hard to ensure I found the best coverage while also being mindful of my budget. Definitely recommend!"
We responded:
"Thank you, Nicole! We are so happy that you guys joined our State Farm family! Happy to have helped you with your auto and home insurance! "