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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Danny M

December 23, 2024

5  out of  5
rating by Danny M
"Very great service , always provide the best prices & discounts available for your policy . Thank you so much for being a good agency!"
We responded:
"Thank you, Danny! We appreciate the fact that you picked our agency to help you with your insurance needs!!"
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Laura Bugyi

December 20, 2024

5  out of  5
rating by Laura Bugyi
"Great insurance company! Have had same State Farm office for the last 10 years or so and they have always been great to work with very helpful and super friendly."
We responded:
"You have been a customer for a very long time and we are so grateful for you! Thank you, Laura for allowing our office to help protect you and your family for all of these years!"
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Marisa Lopez Rodriguez

December 20, 2024

5  out of  5
rating by Marisa Lopez Rodriguez
"Esmeralda Nazario is always so helpful and quick to respond."
We responded:
"Thank you, Marisa! We are so grateful that you have chosen our office for all of your insurance needs! Thank you for your kind words about Esmi!!"
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Mary Lou Wilson

December 18, 2024

5  out of  5
rating by Mary Lou Wilson
"I recently switched to State Farm for my Auto and Renters policies. In October, I made the 6 month payment of $1049.50 for the Auto policy. November 21, I made a payment for an endorsement of $49.83 . To my surprise, I received a check for $903.30 stating it was return payment from the termination of the auto policy. I never received a Notice of Cancellation. Stepanie Gonzalez has been working wirh me to get the policy reinstated and have that check reapplied Stephanie has worked with the Underwriter and billing department. They tell her they are working on it and have escalated it. The advised they did a Stop pay and reapply. Stepanie has been great at following up and communicating with me. Today, Underwriting advised that I deposit the check and make a payment because it was going to take an additional 30 days to process. I certainly hope that resolves the issue. Stepanie has great customer service skills and has been working dilligently to get this resolved. However, it seems like the Back Office has some issues. Please let Stephanie know how much I appreciate her help."
We responded:
"Thank you, Mary for sharing about your recent experiences. I think your words help describe just how helpful an agent can be in assisting with difficult situations. I am so happy that Stephanie was able to help resolve your issue. We shared your story at our annual holiday lunch. We are very proud of Stephanie and thankful that you decided to join our little State Farm family! Thank you!"
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Julio Gallegos

December 11, 2024

5  out of  5
rating by Julio Gallegos
"Had the absolute pleasure of being helped by Thanh N.! She was so helpful and patient and made getting life insurance feel so easy. I felt scared to do something like that for the future but Thanh and the others at Tim Brion made it a lot easier than I thought it'd be. Thank you guys!"
We responded:
"Thank you, Julio!!! We are so happy to have helped you with your life insurance planning and protecting your future. "
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Nicole Gatto

December 11, 2024

5  out of  5
rating by Nicole Gatto
"I recently had the pleasure of working with Thanh to set up my home and auto insurance. She made the entire process seamless and stress-free. Thanh was incredibly knowledgeable, taking the time to explain every detail and answer all of my questions with patience and clarity. She worked hard to ensure I found the best coverage while also being mindful of my budget. Definitely recommend!"
We responded:
"Thank you, Nicole! We are so happy that you guys joined our State Farm family! Happy to have helped you with your auto and home insurance! "
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Jacqueline Striffler

December 9, 2024

5  out of  5
rating by Jacqueline Striffler
"Great service and prices. Thanh took great care of me, and led me thru the process."
We responded:
"Jacqueline - we are so happy to hear about your positive experience in our office! Thank you for sharing! Welcome to our office!"
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Leah Grube

December 4, 2024

5  out of  5
rating by Leah Grube
"So easy to work with!"
We responded:
"Thank you, Leah! So happy to hear about your positive experience with our office! Glad that Esmi made it so easy for you!!!"
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danda priya

November 21, 2024

5  out of  5
rating by danda priya
"Stephanie Gonzalez was of great help!"
We responded:
"Thank you, Danda! We appreciate you sharing about your experiences!"
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Yahayra Roque

November 12, 2024

5  out of  5
rating by Yahayra Roque
"Esmeralda nazario. Is so friendly and always there to help, always with a smile, Thank you for always helping"
We responded:
"Thank you, Yahayra! We are so happy to be able to work with you on your insurance needs. We appreciate your kind words about Esmeralda!!!"
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Myriam Amaro

November 12, 2024

5  out of  5
rating by Myriam Amaro
"It's a wonderful going there..Esmeralda is a wonderful person to work with..I recommend her to people"
We responded:
"You are so kind, Myriam! Thank you for taking the time to share about your experience in our office! We agree, Esmeralda is wonderful! "
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NEO GEO

October 31, 2024

5  out of  5
rating by NEO GEO
"Thanh & Tim were very helpful with my needs & explained everything for me going forward."
We responded:
"Thank you so much for allowing our office to assist you with your auto and homeowners insurance needs!"
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Beth Beichner

October 25, 2024

5  out of  5
rating by Beth Beichner
"My insurance was going up in price. I did a few quotes and chose state farm. Thanh was very polite and helped me set up my home and auto with state farm."
We responded:
"Beth, thank you so much for taking the time to share about your recent experience with Thanh and our office. We are so glad that you made the switch and welcome to our State Farm family."
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Kyanh Le

October 14, 2024

5  out of  5
rating by Kyanh Le
"I’m a new customer to State Farm. Had to set up auto and home insurance. Got in contact with Karen. And she was amazing! Very knowledgeable and professional. She even share some personal stories to help me understand everything. And made the whole set up easy and smooth. Again thank you!"
We responded:
"Thank you so much for taking the time to share about your recent experience with our office and how helpful Karen was during your call. Happy to hear that she was able to get you all set up!"
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Elissa Hansen

October 7, 2024

5  out of  5
rating by Elissa Hansen
"I emailed Karen for some paperwork for my business and had it completed within minutes! She was amazing. Tim Brion's staff is always professional and speedy!"
We responded:
"Thank you, Elissa! We appreciate that you took the time out of your day to share about your most recent experience with our office. Thank you for your kind words!"
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Gregory Ratliff

October 6, 2024

5  out of  5
rating by Gregory Ratliff
"Karen is very helpful, always on point. Every time I call she jump. on the job"
We responded:
"So happy to hear about your experience with Karen in our office! Thank you for taking time to share. We appreciate you Greg!"
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James Murtha

September 26, 2024

5  out of  5
rating by James Murtha
"Took the time to walk us through all of our home and auto options and offered improved coverage and significant savings over our previous insurer. Highly recomend!"
We responded:
"Thank you, James! I greatly appreciate the fact that you took time out of your day to share about your experience. Happy to have you join our State Farm family!"
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Jennifer Murtha

September 26, 2024

5  out of  5
rating by Jennifer Murtha
"Karen Frank is spectacular! She took what I feared was going to be a daunting and long process and made it simple and easy. She was always available and answered all my questions throughout the process. Highly recommend!"
We responded:
"Jennifer, welcome to our State Farm Agency!! Thank you for the opportunity to assist you with your insurance needs. We are so happy to hear about your recent experience with Karen - thank you so much for sharing!"
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trish burt

September 25, 2024

5  out of  5
rating by trish burt
"Tim Brion and staff (especially Esmi, just love her) has been our agent for over 12 years here in Pennsylvania. They are amazing and since we are lifelong State Farm clients would never change. Through coverages with our businesses as well as cars and properties, we have never had a bad experience. We will miss them dearly. As we go into semi-retirement and moving south, we now have another agent and as always that has been a wonderful experience."
We responded:
"Thank you, Patricia! We have loved being your State Farm Agency for the past 12 years. You both have been amazing to work with and we are going to miss you. We wish you the best on the next chapter and please know that our door is always open. If you ever need anything at all please don’t hesitate to reach out. Thank for your kind words about Esmi! She is truly amazing and it is always nice when costumers share their feelings!"
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Willie Burns

September 25, 2024

5  out of  5
rating by Willie Burns
"Karen was exceptional! She is the definition of a great insurance agent! Her attention to detail and her resilience locked me in as a customer! She saved me money on my monthly bill! We need more agents like Karen! Thank you again!"
We responded:
"Thank you, Willie! Karen is amazing and has always gone above and beyond for our new insurance clients. "
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Matthew Kuplack

September 23, 2024

5  out of  5
rating by Matthew Kuplack
"I called Karen from a dealership while buying a new car. I had never spoken to her office before. She was wonderful, helpful, happy and kind. She set me up with new insurance over the phone in one quick phone call and sent me my documents immediately. The fact that the price of the policy was super cheap was the icing on the cake. Well done, Karen! Much appreciated 👏"
We responded:
"Thank you, Matthew! So happy that you reached out to our office for your insurance needs and that Karen was able to make everything easy for you. We appreciate you taking the time to share about your experience."
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Thomas C

September 21, 2024

5  out of  5
rating by Thomas C
"Needed home insurance -Karen- helped make the process very easy."
We responded:
"Thomas, we appreciate the opportunity to help you with your homeowners insurance. Karen always makes the process easy and efficient. Thank you!"
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Eric Walter

September 16, 2024

5  out of  5
rating by Eric Walter
"Stephanie from Tim Brion’s office in Bethlehem is great. Very helpful, informative and generous. She is great with following up on thinks and being responsive."
We responded:
"Thank you, Eric! So thankful that you took time to share about Stephanie! She is amazing and happy to hear that you think so too!"
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Fredo Fox

September 13, 2024

5  out of  5
rating by Fredo Fox
"Esmi is great 👍 glad she is my representative."
We responded:
"Thank you, Fredo! We’re glad to hear that your experience was awesome and we’re thankful to have you as a customer."
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Mary

September 13, 2024

5  out of  5
rating by Mary
"I have been with Tim Brion Statefarm for about 10 years, and they never disappoint. Tim is so lovely, Esmi is the actual best, and Thanh as their new hire is an unbeatable team."
We responded:
"Thank you, Mary! We are so grateful to be able to work with you. Thank you so much for allowing us to help you with your insurance needs for the past 10 years and for taking the time to share about your experiences!"